Refund Policy

Thank you for shopping with MadCovers 
We truly appreciate your support and want you to be fully satisfied with your purchase. If, for any reason, you’re not happy with your order, please review our Refund Policy below to understand your available options.

Eligibility for a Refund
To be eligible for a refund, you must request a return within 2 days of receiving your item. The product must be unused, in its original condition, and include all original tags and packaging. Additionally, a valid proof of purchase or receipt is required to process your request.

Items Not Eligible for Refund
Please note that certain items cannot be refunded. These include custom-made or personalized products, as well as items marked as final sale or purchased at a discount with a non-returnable label.

How to Request a Refund
To initiate a refund, please email us at [Your Email Address] with your order number and a brief explanation of the return reason. We will respond with instructions and a return authorization number to include with your return shipment.

Refund Processing
Once we receive and inspect your returned item, we will process the refund to your original payment method. Refunds typically take 3 to 4 business days to appear in your account. Please note that original shipping fees are non-refundable, unless the return is due to our error.

Exchanges
If you wish to exchange an item for a different size or color, please follow the same return procedure. Upon receiving your returned item, we will process the exchange and ship the replacement to you.

Delayed or Missing Refunds
If you haven’t received your refund within the expected timeframe, first check your bank account or credit card statement. Then contact your bank or card issuer, as processing delays can occur. If you’ve done this and still haven’t received your refund, please reach out to us at [Your Email Address].

Policy Updates and Contact Information
We may update this Refund Policy from time to time. All changes will be posted on our website, and your continued use of our services will constitute acceptance of the updated terms. For any questions or concerns.

Mad Covers Official

Email: zee.nasir161@gmail.com